Terms & Conditions

TERMS OF USE
Last Updated: January 1, 2025

Our website and related online and offline content and services are provided and operated by Civility, LLC (“the Company”, “we”, “our”, or “us”).

Subject to any additional agreements we made enter into with you, the following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms” or “Terms of Use”), govern your access to and use of our website(s), such as civility.co, including any content, functionality, and services purchased or offered on or through such website(s), as well as any courses, programs, and associated material for sale offered or purchased on the Website(s) (collectively, the “Services”), whether as a website visitor, purchaser, guest, or a registered user (collectively “you”, “your”, or “user”).

Please read the Terms of Use carefully before you start to use the Services. By using the Services you accept and agree to be bound and abide by these Terms of Use. If you do not want to agree to these Terms of Use including the agreements incorporated by reference herein, your sole and exclusive remedy is to cease accessing and using the Services.

The Services are offered and available only to users who are 18 years of age or older. By using the Services, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Services.

CHANGES TO THE TERMS OF USE
We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter. Your continued use of the Services following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

PRIVACY
Your use of the Services is also subject to the Company’s Privacy Policy. Please review our Privacy Policy, which also governs the Services and informs users of our data collection and use practices

ACCESSING THE SERVICES AND ACCOUNT SECURITY
We reserve the right to withdraw or amend this Services and any service or material we provide on or through the Services in our sole and absolute discretion without notice and without liability to you. We will not be liable if for any reason all or any part of the Services is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Services, or the entire Services, to users, including registered users, in our sole and absolute discretion and for any reason at any time.

To access the Services or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Services and any resources downloaded from the Services that all the information you provide on the Services is correct, current, and complete, and you have all rights and permissions to provide such information on the Services. You agree that all information you provide to register with this Services or otherwise, including but not limited to through the use of any interactive features on the Services, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Services or portions of it using your user name, password or other security information. You agree to notify us immediately of any confirmed or reasonably suspected unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole and absolute discretion at any time and for any or no reason, including, but not limited to, if, in our opinion, you have violated any provision of these Terms of Use.

To the maximum extent permitted by law, the Company will have no liability related to your information arising under the laws of copyright, libel, privacy, obscenity, or otherwise, or losses incurred due to your failure to maintain the confidentiality of your account credentials. The Company also disclaims all liability with respect to the misuse, loss, modification, or unavailability of any of your information.

NO UNLAWFUL OR PROHIBITED USE AND INTELLECTUAL PROPERTY
You are granted a non-exclusive, non-transferable, non-assignable, revocable license to access and use the Services and the resources available (purchased or otherwise) for download from the Services strictly in accordance with these Terms of Use.

As a condition of your use of the Services, you represent and warrant to the Company that you will not use the Services or any of the resources available for download from the Services for any of the following purposes:

  • In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with these Terms.
  • To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm the Company, or users of the Services or expose them to liability.
  • Obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Services.

Additionally, you agree not to:

  • Modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Services or any of the resources available for download from the Services
  • Use the Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other party’s use of the Services, including their ability to engage in real time activities through the Services.
  • Use any robot, spider or other automatic device, process or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.
  • Use any manual process to monitor or copy any of the material on the Services or for any other unauthorized purpose without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Services.
  • Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer or database connected to the Services.
  • Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Services.

All content included as part of any aspect of the Services, such as text, graphics, logos, images, videos, as well as the compilation thereof, and any software used on the Services, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

The Company content is not for resale. Your use of the Services or any of the resources available for download from the Services does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized by these Terms.

The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans is the intellectual property of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Services are the intellectual property of their respective owners.

FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY; NOT PROFESSIONAL ADVICE
The information contained on the Services and the resources available for download through the Services are for educational and informational purposes only. ​ The information contained on the Services and the resources available for download through the Services are not intended as, and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice. Such information is not a substitute for advice from a professional who is aware of the facts and circumstances of your individual situation.

ACCURACY AND PERSONAL RESPONSIBILITY
We have done our best to ensure that the information provided on the Services and the resources available for download are accurate and provide valuable information, but we cannot guarantee the accuracy of the information. Neither the Company nor any of its owners or employees shall be held liable or responsible for any errors or omissions on the Services or for any damage you may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation.

By using the Services, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on the Services or the resources available for download from the Services. You agree to use judgment and conduct due diligence before taking any actions or implementing any plans or policy suggested or recommended on the Services.

NO GUARANTEES AS TO RESULTS
You agree that the Company cannot make, and has not made any, guarantees as to any intended or desired results of taking any action or omission, whether recommended or provided on the Services. The Company provides educational and informational resources that are intended to help users of the Services succeed. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Company.

You also recognize that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether clients of the Company or otherwise – applying the principles set out on the Services are no guarantee that you or any other person or entity will be able to obtain similar or intended or desired results.

EMAIL AND OTHER ELECTRONIC COMMUNICATIONS
Accessing or using the Services or sending emails to the Company constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communications be in writing.

We would be pleased to communicate with you by e-mail, and there are various places on the Services that provide you the ability to send an electronic communication to the Company. Any such email or other electronic communication, however, does not create a business relationship or any contractual relationship.

USE OF COMMUNICATION SERVICES
The Services may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, blog comment sections and/or other message or communication facilities designed to enable you to communicate with other individuals or the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

The Company has no obligation to monitor the Communication Services. However, the Company reserves the right to review materials posted to a Communication Service and to remove any materials in its sole and absolute discretion for any reason at any time. The Company reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

The Company reserves the right at all times to disclose any information necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in the Company’s sole and absolute discretion.

The Company does not control or endorse the content, messages or information found in any Communication Service and, therefore, the Company specifically disclaims any and all liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

COMMENTS AND FEEDBACK
If, at our request, you send certain specific submissions or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation: (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content comments that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related Services(s). You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

LINKS TO THIRD PARTY WEBSITES AND SERVICES
The Services may contain links to other sites and resources provided by third parties (collectively, “Linked Websites”). The Linked Websites are not under the control of the Company and the Company is not responsible for the contents of any Linked Website, including, without limitation, any link contained in a Linked Website, or any changes or updates to a Linked Website. The Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by the Company of the Website or any association with its operators. If you decide to access any of the Linked Websites, you do so entirely at your own risk and subject to the terms and conditions of use for such Linked Websites.

Certain services made available via the Services are delivered by third-party websites and organizations. By using any product, service, or functionality originating from the Services, you hereby acknowledge and consent that the Company may share such information and data with any third party with whom the Company has a contractual relationship to provide the requested product, service or functionality on behalf of the Services’ users and customers.
Services

USE OF PAID COURSES, PROGRAMS, AND ASSOCIATED MATERIAL
The Company from time-to-time provides various courses, programs, and associated material for sale on the Services. The Company grants you a limited, personal, non-exclusive, non-assignable, revocable, non-transferable license to use our courses, programs, and associated material (collectively the “Courses”) for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to and shall not perform any actions or cause any person or entity to act on your behalf to perform:

  • any actions listed above in the section entitled “NO UNLAWFUL OR PROHIBITED USE AND INTELLECTUAL PROPERTY.”
  • such order, purchase, or download of any Courses may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Company.
  • by ordering or participating in Courses, you shall not create any derivative work based upon the Courses and you shall not offer any competing products or services based upon any information contained in the Courses.

GUESTS
The Company may, from time to time, provide information from a third party in the form of a podcast guest interview, interview on other platform, guest blog post, or other medium. The Company does not control the information provided by such third-party guests, is not responsible for investigating the truth of any information provided, and cannot guarantee the veracity of any statements made by such guests.

Individuals who agree to appear as guests on any podcast offered by the Company agree to transfer all intellectual property rights they may have in any such interviews to the Company and further provide a license to any rights they are unable to assign.

NO WARRANTIES
THE SERVICES IS PROVIDED TO YOU “AS IS” AND ON AN “AS AVAILABLE” BASIS AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICES, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, WE PROVIDE NO WARRANTY OR UNDERTAKING, AND MAKE NO REPRESENTATION OF ANY KIND THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED OR DESIRED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE, OR ANY OF OUR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, INCLUDING FOR PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES.

THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

GOVERNING LAW AND JURISDICTION
All matters relating to the Services, these Terms, and/or the Services privacy policy, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Alabama without giving effect to any choice or conflict of law provision or rule.

The state and federal courts nearest to Birmingham, Alabama shall have exclusive jurisdiction over any case or controversy arising from or relating to the Services these Terms, and/or the Services privacy policy, and any dispute or claim arising therefrom or related thereto. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

NO CONSOLIDATION
Any claim or dispute shall be litigated, as the case may be, on an individual basis and shall not be consolidated with any claim or dispute of any other party whether through class action proceedings, class arbitration proceedings or otherwise.

LIMITATION ON TIME TO FILE CLAIMS
ANY CAUSE OF ACTION YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE, OUR PRIVACY POLICY, OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

WAIVER AND SEVERABILITY
If you do not comply with these Terms, and we do not take action right away, this does not mean that we are giving up any rights that we may have (such as taking action in the future). If it turns out that a particular term is not enforceable, this will not affect any other terms in these Terms.

INTERNATIONAL USERS
The Service is controlled, operated and administered by the Company from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Services or any content provided on the Services or accessed through the Services in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the Company, our affiliates, and their officers, directors, employees, agents, successors and assigns, and applicable third parties, for any losses, costs, liabilities, damages, awards, deficiencies, claims, actions, settlements, interests, penalties, fines, and expenses (including attorneys’ fees) relating to or arising out of your use of or misuse the Services or any services provided or offered through or on the Services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully and absolutely cooperate with the Company and follow Company’s direction and instructions in asserting any available defenses.

ASSIGNMENT
Your right to use the Services and/or any licenses granted under these Terms are not excludable, assignable, or transferable, including by operation of law or otherwise. Any attempted assignment or transfer in violation of the forgoing is null and void.

NO JOINT VENTURE OR OTHER RELATIONSHIP​
You agree that no joint venture, partnership, employment, professional-client, or agency relationship exists between you and the Company as a result of this agreement or use of the Services. The Company’s performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms is in derogation of the Company’s right to comply with governmental, court, and law enforcement requests or requirements relating to your access or use of the Services or information provided to or gathered by the Company with respect to such access or use.

SEVERABILITY
If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in full force and effect.

YOUR COMMENTS AND CONCERNS
All feedback, comments, requests for technical support and other communications relating to our Services should be directed to hello@civility.co.