We love rules. And we hate rules. It’s part of who we are as humans—that we both buck against guidelines but also, deep inside, have an appreciation for structure and...
Read MoreWe love rules. And we hate rules. It’s part of who we are as humans—that we both buck against guidelines but also, deep inside, have an appreciation for structure and...
Read MoreEvery group has members who like to wordsmith. And to be fair, we all benefit from the skill that those folks bring to the table. But taking time to language-police...
Read MoreNew infographics are now available online at Civility! For years, I’ve provided organizations with a number of visual presentations of common parliamentary procedure concepts. Now—in a new Resources section of...
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